Dear valued customer,
Thank you for choosing Oshapure for your hair and skin care needs. We strive to ensure your satisfaction, which is why we offer a money-back guarantee. If you are not completely satisfied with our product within 15 days of purchase, we will gladly refund your money.
To initiate the refund process, we kindly request that you record two videos. The first video should be recorded before using our product, clearly displaying the current date, which will help us verify its authenticity. In the second video, recorded after 15 days of regular product use, please again ensure that the date is visible.
Upon receiving your videos, we will carefully review them to ensure that they meet our requirements. If everything aligns correctly, we will process your refund promptly, excluding any delivery charges that may have been incurred.
To complete the refund process Just send the empty product bottle back to us, and we'll take care of the rest. We believe in our product, and this policy shows that we care about your skin & Hair Thanks for choosing us!
Refunds are offered on certain products.